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[News] Open Source Customer Care Software Proves Desirable

Queplix Provides Open Source Customer Care Software to Support John Deere's
Global Dealer Network

,----[ Quote ]
| "After evaluating several vendor solutions, we found that Queplix's
| QueWeb software best met our key requirements, and offered a
| platform for future growth and scalability. At the same time,
| its open source design meant that we could keep development and
| intellectually property internal to the company,' said Al Reagan,
| Manager of Customer Support IT for John Deere. "Another benefit of
| QueWeb was its ability to completely replicate our previous system
| on a more flexible, web-based platform - from the core functionality,
| to our existing data, to the user interface - making the transition
| for our dealers virtually seamless."
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http://www.crm2day.com/news/crm/121000.php

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